Conflict Intervention
Teleclass
| |
| Putting
Out Brush Fires...
How
to intervene in
difficult group situations
Learn
how to effectively
intervene when things
heat up in your groups |
|
After
nearly 30 years of facilitation I was both surprised
and pleased at the level of learning and number of new
insights I gained from this excellent teleclass. The
trainers modeled outstanding facilitation skills, and
the format was highly interactive and very engaging.
The teleclass was administered flawlessly and was customer
friendly. I'd recommend this class to anyone who wants
to become a better facilitator.--Mary Hoagland
The Teleclass...
Do non-stop talkers, silent groups or dramatic conflicts
ever knock your meetings off track? These meeting situations
take a toll on a group’s ability to work together
and cost time and money. This 5 hour teleclass, taught
by Dee Kelsey and Pam Plumb, authors of Great Meetings!
Great Results, will increase your ability to know when
and how to intervene effectively in difficult situations
to get your meetings back on track. You will find the
course Putting out Brush Fires: Intervening in Difficult
Situations to be highly interactive.
Each class includes a short content presentation, discussion,
demonstration, participant exercise, debrief, and discussion
of application. This course if for anyone who facilitates,
manages, teaches, mediates, coaches, counsels, directs
any group.
Benefits
to you for participating in this Training...
1. Increase
your ability to know when and how to intervene in difficult
situations.
2. Get practice and coaching on your intervention
skills to internalize your ability to intervene.
3. Gain confidence to manage challenges with ease so
your meetings will be more productive and more fun.
4. A chance to work through the specific kinds of issues
you face with the experts
5. Collaborate and learn from a community of your peers,
all passionate about empowering groups.
How
the Training works...
1. You dial into your class every day for a 60-minute
focused training segment using a conferencing bridge.
2. You work through a learning/resource workbook which
accompanies the class including practice assignments
after each session.
4. You will have the opportunity to discuss issues on
the subject matter with your classmates via a listserve
during the course.
5. You have access to the instructors via email for
help on specific situations.
Putting
Out Brushfires Training Agenda...
Here's what you'll be learning and doing during the
course...
Day
one: Introduction to each other and the course
Day
two: Know yourself and assess the situation
-
Assessing the situation
-
Introduction of the Great Meetings! Intervention
model
-
What to look for when considering an intervention
-
What questions to ask to determine if an intervention
is needed
Day
three: Step into the situation: interrupting
Day
Four: Step into the situation: other intervention options
-
Review of Intervention model
-
Examples of other interventions
-
Choosing the right intervention
-
Choosing the right level of intervention
-
Application of the techniques to your own situations
Day
Five: Help the group move on and prepare to prevent
difficulties
Also included with
your training...
In addition to the training described above, you also
receive:
1. A downloadable version of the book, Great Meetings!
($25 value) and a 20-page workbook to serve as resources
in the future ($15 value)
2.Articles and resources around using Improv in leadership
and facilitation:
- Steps for negotiating conflict in a group.
- Meeting Assessment checklist: Questions to ask during
the client interview.
Pricing...
The full cost of the live training is only $99 including
the free items (worth $109) listed above. The CD/MP3
and Real Audio self-guided versions are only $89 and
$79. Everything you read about above is included. And,
we offer a 100%-satisfaction-guaranteed guarantee.
Thank you, Pam and Dee! I have facilitated
group meets for years and have taken a number of classes
to enhance my facilitation skills. But your classes
have been the best I have attended and what I've learned
from you will help me be more effective in serving these
groups.
-- Leslie Krauz Stambaugh, Principal, RLS Associates--
Dates...
Next class not yet scheduled. See self guided
version below or email
with your interest and specify class title.
Registration...
Immediately upon completion of your registration, you
will receive an email with instructions to access the
course and other resources.
The live version of this course is limited to 20 individuals on a first
come basis.
Self-Guided
MP3 Audio Version
If
you'd like to learn this material at your own pace and
on your own schedule, you can purchase the MP3 audio
version of this teleclass complete with the learning
guide. You'll be provided with access to recorded offerings
of the five-hour teleclass (5 hours total) that you
can listen to online and follow along in the learning
guide is used in the live class. Click
here to purchase for $79.
Self-Guided
(MP3)
Click
here to purchase the
MP3 Version for $79.
FacilitatorU.com
Membership Option
Become a member of FacilitatorU.com premium member and
register for this teleclass at half price in addition
to a host of other items and benefits. An exceptional
value. Click
here for details.
One-Day
Live Version
Interested
in a one-day "live" version of this class
offered to your group? Email us to
discuss options.
Your
instructors
 About
Dee Kelsey. Dee
has been facilitating groups since her teenage years.
She turned her early interests into more formal work
both as a trainer and personnel representative at Hewlett
Packard and as a mediator and trainer of mediators for
the city of Palo Alto, California. In addition to her
work with Great
Meetings! Inc, she has been principal of Dee Kelsey
and Associates since 1985. She has worked nationally
to provide organizational development, facilitation,
process consultation, mediation, and training services
to hundreds of clients ranging from small work groups
to large corporations.
About Pam Plumb. Pam discovered during her
years as a City Councilor and Mayor of Portland that
effective meeting planning and facilitation made a big
difference in meeting outcomes In 1991, she created
Pamela Plumb & Associates which serves a wide range
of non-profit organizations, businesses and government
organizations with process design, facilitation, training
and organizational development. She is known internationally
for her process work and training in municipal governance.
About
the satisfaction guarantee
If, for any reason, you are not satisfied with this
package, simply email us with a request to refund/credit
your credit card in the full amount and we will do so
immediately. It's our policy to do this and we honor
this in every single case. This policy completely removes
the buying risk for you and keeps our customer-satisfaction
rates extremely high.
Comments? Please
contact
us with your comments. Thanks for your help! |
