Facilitation
Courseware

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Emotional Intelligence
Addressing Emotions in the Workplace
Steve Davis & Neerja Bhatia |
Emotional Intelligence refers to the complex mix of social and interpersonal behaviors that incorporate intuition, character, integrity, motivation, communication ability, and relationship skills.
This course is organized around an integral perspective of Emotional Intelligence, using Ken Wilber’s Integral Model. The materials are structured around four quadrants that cover the following aspects of emotional intelligence:
I-Awareness or Self-Awareness
Managing Actions and Behaviors of Self
We-Awareness or group awareness
Managing Actions and Behaviors of the Group
The common thread that runs through these four aspects is the ‘Resilience Factor’ or the ability to be aware, open, flexible and courageous to manage the actions and behaviors of the self and the group.
Learning Objectives
This course is designed to accomplish the following learning objectives.
Empower yourself and others
Learn the art of emotional mastery
Enhance your negotiation power
Manage emotions and communicate effectively in challenging situations
Understand how to expand personal influence
Expand your ability to be creative and innovative
Activities
To accomplish the above objectives, we’ll engage in the following activities.
Practice the fundamental skills of emotional intelligence, such as resilience, problem dissolving, interpersonal and intrapersonal relationships, self-awareness, and stress management
Link the EQ assessment with self management and relationship management
Identify areas of emotional intelligence development
Outcomes
As a result of these activities you will be able to …
Recognize subtle emotions before they turn toxic
Acknowledge and address unhealthy emotions
Build clarity to listen with intent and purpose
Shift gears when dealing with preconceived notions
Manage emotions in self and others
Increase Self-Awareness
Address mental blocks to free up time for being effective and creative
Close the thinking, feeling and doing gap to achieve results
The Emotional Intelligence Style Profile we are using for the course can be obtained by clicking here.
Click here to purchase the license and FacilitatorU courseware for $249
This includes participant workbook and the Powerpoint presentation
Satisfaction
Guaranteed
If, for any reason, you are not satisfied with the courseware, simply email us with a request to refund/credit
your credit card in the full amount and we will do
so immediately. It's our policy to do this and we
honor this in every single case. |