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Teleclasses
at Facilitator U

Teleclasses
are a "virtual classroom" where people from
many parts of the world can show up on our telephone
conference line at the same time to learn and share
together. Participating in teleclasses is fun, easy
and convenient. Our teleclasses are typically 5-hours
courses conducted daily during the workweek. Interviews
in our Expert Series are one-hour long.
All of our classes are recorded and come packaged
with downloadable learning guides. Therefore, if
you miss a live offering of a teleclass or interview,
you may purchase the audio recording and learning guide.
Just click on the class you are interested in below
and select the format you desire. Our formats include
real audio, CD, and MP3.
There are many benefits to learning in this way:
•
No travel time.
• No parking fees.
• A clearer focus than many lectures.
• Ability to pick and choose what sessions to
attend at the last minute.
• The ability to take notes on your computer.
• Doesn't interrupt your travel schedule.
• Comfort of working in your own space.
• Downloading notes and handouts from the web
site.
• Ability to easily adopt electronic notes for
your own personal use and store them electronically.
Have another course in mind? We're always creating new ones and we're on the
look out for what you need. Please let us know! Contact
us and tell us what you're after. |
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Random
Acts of Facilitation
This
class covers 25 discrete facilitative actions you can
take to empower and move groups forward. This course is
for facilitators at any level or group members that simply
want to know more about facilitation so that they can
make the groups they are a part of more effective. Being
discrete acts of facilitation, they also lend themselves
to being taught to your group members who desire to become
more self-facilitative. If you'd like to learn this material
at your own pace and on your own schedule, you can purchase
the real audio version of this teleclass complete with
the learning guide.
Click here for details. |
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Facilitating
at a Distance... the Essentials of Teleclass & Virtual Meeting Facilitation.
This class is for those of you wanting to offer a teleclass
but don't feel you have all the skills and knowledge you
need to do so, or for managers working with distributed
teams that require you to facilitate virtual meetings.
See details at the end of this issue. This class will teach you methods,
skills, and processes to employ this inexpensive way to
train, collaborate, and problem-solve using Teleclasses
and Virtual Meetings. Remove
the fear and uncertainty of teleclass/virtual meeting
design and facilitation. Click
here for details. |
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Transforming
Conflict in the Workplace
Would
you be a more effective facilitator or leader with
a more solid base of conflict resolution skills under
your belt? All organizations and relationships
encounter conflict. It's what we do with it that makes
all the difference in the world. In
this class you will learn conflict resolution skills
for facilitative leaders by exploring and evaluating
your own styles and personal responses conflict, learning
and practicing conflict resolution strategies in the
context of group facilitation, and exploring how you
can implement conflict resolution and staff facilitation
programs within organizations. Click
here for
details.
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The
Improvisational Facilitator
This highly experiential teleclass presents powerful, practical improv techniques you can
use to immediately enhance your facilitation, training,
and group leadership skills. This class
is very interactive and uses many innovative experiential
activities that will surely surprise you. You'll learn
ways to become a better facilitator by experimenting with
improv techniques, and increase your confidence and creativity
to make your plan become more flexible and spontaneous. Click here for details. |
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Secrets
to Designing Dynamic Workshops from Scratch
This
5-day teleclass will walk you through the building blocks
of designing and delivering effective experiential workshops.
It will cover all the elements of workshop
design using a simple, well-organized, and proven approach.
You'll have the opportunity in this class to complete
the design of your own workshop with the help of fellow
students and instructors. If you'd like to learn this
material at your own pace and on your own schedule,
you can purchase the real audio version of this teleclass
complete with the learning guide. Click
here for details. |
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Becoming
a Learning Facilitator
Make
the shift from teaching to "Learning Facilitation."
This course explores how to make the leap from conventional
teaching approaches to a new perspective based on the
learner and incorporating facilitation skills and philosophy
into the learning environment. If you'd like to learn
this material at your own pace and on your own schedule,
you can purchase the real audio or CD versions of this
teleclass complete with the learning guide. Click
here for details. |
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Putting
Out Brush Fires... How to intervene in difficult group
situations
Do nonstop talkers, silent groups or dramatic conflicts
ever knock your meetings off track? These meeting situations
take a toll on a group’s ability to work together
and cost time and money. This 5 hour teleclass, taught
by Dee Kelsey and Pam Plumb, authors of Great Meetings!
Great Results, will increase your ability to know when
and how to intervene effectively in difficult situations
to get your meetings back on track. You will find the
course Putting out Brush Fires: Intervening in Difficult
Situations to be highly interactive.
Each class includes a short content presentation, discussion,
demonstration, participant exercise, debrief, and discussion
of application. This course if for anyone who facilitates,
manages, teaches, mediates, coaches, counsels, directs
any group.
Click
here for details |
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Appreciative
Inquiry
This
class covers a facilitation strategy for intentional change
that identifies the best of "what is" in order
to pursue dreams and possibilities of "what could
be." Within these classes we will explore the four
dynamics of AI: Discovery, Dream, Design and Delivery.
Plan to bring with you the challenges you have encountered
or are experiencing as we will encourage discussion of
specific situations in which Appreciate Inquiry might
be applied. If you'd like to learn this material at your
own pace and on your own schedule, you can purchase the
real audio version of this teleclass complete with the
learning guide. Click
here for details. |
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Intervene
With Confidence
_
Group
"Intervention" is one of the most challenging
skills to master as a facilitator. This 5-day teleclass
is for anyone who plays a facilitative or leadership role
in a group and will explore practical ways to effectively
intervene on individual and group behaviors to realign,
refocus, challenge, or protect group process. This class will benefit group facilitators, trainers,
life coaches, teachers, business and community leaders,
and managers, whatever level of skill they have in group
facilitation. Click
here for details. |
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Managing
People You Rarely See
Do you need to get rapid results from people collaborating
across multiple locations? This
class will discuss managing remote relationships and
frameworks for successfully managing projects across
large distances. There are issues created by the geographic
distance between team members. But those issues can
be overcome, and in fact, the potential of a distance
team to accomplish amazing feats far outweighs any logistical
liabilities. The course contains consolidated information
packed into a five-hour format. Click
here for
details. |
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Facilitator Guides (e-books) |
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This Meeting Sux, 12 Acts of Courage to Change Meetings for Good.. Many of us are frustrated with our leaders at all levels. We are realizing that it is time to take intentional acts of leadership ourselves, even when we are not in charge.
This is the first practical guide that contains the knowledge, skills, and action steps that you, as a meeting participant, can use to change meetings for good. . Bring this timely information and a willingness to “act now” in your meetings, and you will be a formidable force for change in your organization.
Also available in paperback. ==>
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Facilitating at a Distance--The Essentials of Teleclass and Virtual Meeting Facilitation. Have
you considered offering a teleclass as a more efficient
way to deliver training, enhance group learning
and generate more
income for your business? Or,
are you working with a distributed team that requires
you to design and facilitate virtual meetings?
When
done right, Teleclasses and Virtual Meetings (T/VM)
are very effective and inexpensive ways to train,
collaborate, and problem-solve. But if they aren't
effectively facilitated, T/VM's can be a boring
waste of time! This ebook covers all the elements
of T/VM facilitation using a simple, well-organized,
and proven experiential approach. This book is for
anyone who would like to facilitate, manage, teach,
mediate, coach, counsel, or direct any group using
teleconferences in their business. ==>
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The
Facilitator's Checklist Collection. Running
a group can get complicated and there's lots to forget. These handy checklists can really help refresh your
memory and add to your effectiveness in no time.
This ebook contains over 25 Checklists on many aspects
of facilitation such as agenda development, intervention,
participation, processing, etc. ==>
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The
Facilitation Models Collection. A
good model that fits your style of leadership and your
particular situation can be priceless. It's like finding a map you've been searching for and
finally finding it.
This 30-page collection contains 20 models on practically
every aspect of group facilitation including decision-making,
communication, intervention, teamwork, training, and
more. ==>
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The
Facilitator Questions Collection. This
35-page collection contains
20 sets of questions grouped according to the many themes
upon which groups typically focus. Use these lists in preparation for working with a group
or use them as catalysts for the development of your
own questions.
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Getting
Full Participation ebook. This Facilitator Guide
explores Getting Full Participation more completely
than any other document we've seen.
- No fluff! This
guide is practical, easy to read, with ideas and actions
you can use right away.
- Includes a full training
license so that you can teach this material
to others.
- Includes tools and perspectives that will help your
group members understand what it means to participate
fully.
- Illustrated 25-page guide will help you to drill
down deep and master the art of facilitating Full Participation in any situation.
- This information-packed guide is a must to include
in your personal Facilitator's Toolkit.
- Includes 3 bonuses including an audio
portion that answers real world problems
in getting Full Participation from group members.
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Intervene
With Confidence ebook.
According to our readers, and in our own experience,
Group "Intervention" is one of the most challenging
skills to develop as a facilitator. So, we are especially pleased to announce the release of our second
Facilitator Guides for Group Intervention.
- "Intervene
With Confidence" is practical, easy
to read, with models, tips, and strategies you can use
right away.
- Includes an audio portion that answers real world problems around Intervention.
- Includes models that will help you decide when
and when not to Intervene, how deep to Intervene, and how to Intervene gracefully.
- Illustrated 33-page guide will help you to drill down
deep and master the art of Intervention in
any situation.
- This information-packed guide is a must to include
in your personal Facilitator's Toolkit.
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Becoming
a Learning Facilitator ebook.
55-page ebook packed with useful models, strategies,
and approaches to enlivening your approach to teaching
and training based on an Integral Learning Model.
- Learning Content. Explores the context and scope of learning
content.
- The Learning Facilitator. Explores role distinctions, making the shift
from director to guide, core values of the learning
facilitator, getting full participation, and a trainer
self-assessment.
- Learning Models. Examines 8 different learning models to help
round out the delivery of learning based on perspectives
and learning styles.
- Learning Culture. Explores the elements required to develop a
"Learning Culture."
- Learning Strategies. Examines 4 different learning strategies: the
Kolb Learning Cycle, Instruction Events, Socratic Method,
and Open Space Technology.
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The
Portable Article Bank. For Facilitators, Trainers,
Teachers, Coaches, Leaders, and Consultants. This ebook
contains the top 50 issues of the Master Facilitator
Journal. Engaging content you're used to receiving in
the Journal, polished and formatted into the form of
publishable articles. Articles contain resources such
as a useful book or website that pertains to the content,
examples, and action steps to take to improve your facilitation
skills.
- Use articles as handouts to educate and empower teammates with tools to improve
communication, team cooperation, meeting, and problem
solving skills.
- Useful content for facilitation
and leadership training.
- Use as content and backup
for public speaking, workshops, and seminars.
- Use as reference resource for your own facilitation skill development.
- Use as engaging content
for your website.
- Licensing option provides you a new revenue
source.
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Master
Worker Ebooklet. No matter what field you're in
or select in the future, there are foundational skills,
also known as "core competencies," that, once in place,
position you to learn about and to excel in anything
you choose. This ebook offers tips on the following
16 "core" competencies that best position you for success
in the workplace:
- Customer Service And Public Relations
- Basic Business Principles
- Workplace Standards/Requirements
- Problem-Solving/Decision-Making
- Responsibility
- Project And Time Management
- Teamwork
- Motivation
- Integrity
- Respect For Others
- Listening
- Writing
- Public Speaking
- Conflict Resolution
- Self Esteem
- Stress Management
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The
Authentic Marketer ebook. A marketing approach for
personal growth business owners based on the following
five empowering frameworks whose primary focus is on
the inner workings of you, the marketer :
- Poise: Relating From Your
Authentic Self. "As Within So Without,"
as you work with your Inner Self, your outer world changes
profoundly.
- Path: Following Your Natural
Attractions. You'll recognize your path by
the feeling you get when you're on it and when you're
not.
- Purposeful Creation: Making
Stuff Up. When we combine the action of making
stuff up with the intention to be authentic, we give
birth to the best of what we have to offer.
- Perseverance: Mastering The Energy of Money.
The relationship between marketing and making money
is crucial to your persevering on the Authentic Marketing
Path.
- Practice: Operating
Within Authentic Marketing Frameworks. This
involves integrating and practicing the Authentic Marketing
Frameworks as a new personal operating system.
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Partner Products |
Meeting Mentor Software Tool from Mindsights
Successful Teams … Need Successful Meetings. MindSights Meeting Mentor empowers any meeting leader with professional facilitation skills to run successful meetings, every time.
The Growing Need for Quality Meetings
Patrick Lencioni, author of the popular book Death by Meeting says; “As more of what people do takes place in teams, meetings become the setting in which the really important work gets done. Team and organizational success is becoming more dependant on the quality of its meetings.”
The Meeting Productivity Crisis
The book “How to Make Meeting Work” was written by Michael Doyle over 40 years ago. Yet, current studies still show up to 30% of meetings are unproductive. This equates to over $11 billion dollars of lost US productivity each year. So what’s the solution?
The Meeting Productivity Solution
Running effective meeting can be very difficult. But as professional meeting facilitators knows, the critical success factor is NOT about preparing an Agenda but about running the meeting as a Process and elevating meeting participants thinking effectiveness. Skilled meeting leaders do this by using four facilitation skills:
- Finding the right 2-3 critical questions to ask meeting participants.
- Bringing the right “cognitive” tools to the meeting.
- Clearly identifying the meeting purpose and outcomes.
- Facilitating meeting process and flow.
The Answer: MindSights Meeting Mentor (MMM) See Demo
MMM emulates how skilled meeting leaders function and empowers any meeting leader with these same facilitation skills needed to run successful meetings – every time.
This unique self-mentoring software product can benefit you in the following ways.
- Help the skilled meeting leader find the right questions to ask and tools to use
- Facilitate the novice meeting leader through the entire process to planning and delivering great meetings.
- Jump-start any meeting leaders planning with pre-developed meetings.
- Use MMM “as is” or customize to fit your meeting.
Click here for a demo
Ready to try it?
The regular price for the Meeting Mentor is $99.95.
We're offering this product at FacilitatorU for only $79

Click here to purchase now for $79.95 |
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Expert Interview Library |
This section contains a collection of one-hour pre-recorded
teleclasses on a variety of facilitation and related
topics available in either Real Audio, Compact Disk,
or MP3 formats. Each program comes complete with written
notes and other bonuses. Click on the title to view
details for each program below.
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Using
Your Inner Wisdom as Facilitator. Featuring
Penney Peirce, Author of the "Intuitive Way,"
and professional "expert intuitive." Featuring
acclaimed author Penney Peirce, author, speaker,
and professional intuitive. |
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How
to Design Winning Workshops and Seminars. "10
Questions Every Facilitator Should Answer Before
Designing Their Next Workshop." Featuring
Marg Wall, M.Ed., Adult Educator, Learning Specialist. |
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Present,
But Not Accounted For. Specific Strategies to
Build Curiosity, Commitment and Collaboration. Featuring
Susan Wilson, Facilitator, Speaker, Author and Founder
of Executive Strategies, Inc. |
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The
5 P's of Guided Imagery. Learn this multifaceted
and powerful tool that you can use not only with
your clients, but with yourself. Featuring Ellen
Britt, Ed.D., speaker, trainer, and co-founder
of Primal Waters. |
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The
Art of Improv in Facilitation. Learn to use
humor and improvisational theater techniques as
facilitation tools. Featuring Izzy Gesell, speaker,
author, trainer and expert in Improv Theater Techniques. |
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Igniting
Self-Expression Through Open Space Technology.
Learn this process to capture knowledge, experience,
and innovation in your organization. Featuring
Judi Richardson, Facilitator, Speaker, Author
and Trainer. |
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Dynamic
Facilitation. Reaching Consensus on Impossible
Problems--Tools for a New Cooperacy. Featuring Jim
Rough, Consultant, Speaker, Seminar Leader and Author. |
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Think
Like a Global Leader. Understand how political,
cultural, and sustainability issues affect teams,
organizations, and their leaders. Featuring Hannah
Wilder, PhD., Cross Cultural Executive Coach, Author,
President of Advantara Executive Development Worldwide,
Inc. and Global Executive Coach Training Institute. |
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In
Conversation with the Field. Shedding light
on consciousness as cause. Featuring Philip Golabuk,
Author, Trainer and founder of the Field Center
and creator of the Field Center Curriculum. |
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Facilitating
Collective Intelligence.
How to facilitate and harness the larger capacities
of groups. Featuring Tom Atlee, author, democracy
innovator, and founder of the Co-Intelligence
Institute.
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Humor,
an Essential Ingredient for All Good Facilitators.
What is humor and how to use it to your advantage
as a facilitator. Featuring Ann Fry, Author, Speaker,
Trainer and Founder of HumorU.com. |
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The
Business of Facilitation. Keys to marketing
and pricing facilitation
services and outcomes while living a balanced life. Featuring
Bev Lutz and Cheryl Kartes, Facilitators, Trainers,
and Consultants. |
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A
"Behind the Scenes" Look at FacilitatorU.com. A
90-minute teleclass for the "would-be"
Infopreneur explaining the nuts and bolts of building
an Internet business. Featuring Steve Davis,
Founder of FacilitatorU.com. |
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7
Simple Rules For Producing Remarkable Projects. Keys
to facilitating the design, management, and commitment
to projects that inspire and surpass expectations.
Featuring
Michael Port, Author, Speaker, and Trainer. |
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Facilitators'
Secret Power: Three Hidden Levels of Facilitator
Influence. Explore the hidden dynamics
available to facilitators to get through”
more powerfully to those whom you lead . Featuring
Bill Bauman, Trainer, Speaker, and Motivator. |
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Defusing
Explosions: What
to do with anger and conflict in groups.
Learn how to constructively deal with
those most difficult times when things get hairy
in groups. Featuring Dee Kelsey and Pam Plumb, Authors,
Facilitators, and Trainers. |
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Creating
Safety and Trust in Your Groups: A Transformative New Approach to Working
With Resistance. Learn
how honoring resistance can help move your groups
forward. Featuring Alyce
Barry, Certified Shadow Work Group Facilitator and
Coach. |
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Introduction
to Emotional Freedom and Healing: a revolutionary
approach to transforming and eliminating challenges
and blocks for you and your clients. An introduction to Emotional Freedom Modalities,
as well as an opportunity to experience the power
of this work using your own personal issues. Featuring
Richard Ross, a transformational mentor, coach,
spiritual counselor, and facilitator of personal
healing.
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I'm
Sorry. What's Your Name Again? Foolproof
Techniques to Remembering People's Names. Here's an opportunity to spend an hour with an expert
in this area and learn what it takes to remember
people's names once and for all. Featuring Tom Weber,
national memory trainer, author, and speaker. |
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Influencing
Change in Groups and Individuals. Discover how change
is in your best interest. Learn
ideas that will help both you and those you work
with to become more flexible and open to change. Featuring Kevin Eikenberry, facilitator, trainer,
author, and speaker.
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Leverage
Your "Relational Presence" for Masterful
Group Leadership. The Introverts answer to public
speaking and group presence. Featuring Lee Glickstein,
author, speaker, trainer, and founder of BeHeard
Now Training. |
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The
Mindful Facilitator...Cultivating
Professional Presence Through Mindfulness.
Practical strategies for recognizing and working
with the attachments that pull us away from being
fully present and in service to our groups. Featuring Doug Silsbee,
Executive Coach, Consultant, and Author of the Mindful
Coach. |
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Nine
Views of the World...Bringing
the Wisdom of the Enneagram to Facilitation. How
the
Enneagram defines the nine different ways of viewing
and reacting to the world. Featuring Valerie Atkin,
founder of Wells Street
Consulting |
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Tapping into Emotional Intelligence and Stress Management to Enhance Leader Performance...how Emotional Intelligence, stress management and successful facilitation skills can combine to form a three-legged stool to enhance your performance as a facilitator. Featuring Dr. Dick Thompson, founder of High Performing Systems,
Inc. |
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Facilitating Egos ...how to get the "know it alls" onboard. If you've worked with groups for very long, you've run into the participant who knows it all and just can't follow anyone else's lead. There are effective ways to work with big egos without spoiling the party. Listen to
this one-hour interview featuring Dr. Eileen Dowse, Certified Master Facilitator,
Speaker, Author and Founder of Human Dynamics. |
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A Visionary approach to accessing collective consciousness ... The Vistar Method of Communication® (VMC) is an Evolutionary Meeting Structure for accessing the unlimited potential of the Creative Source using four simple rules and a structure that are easy to learn. Very quickly one can learn to guide meetings and engage in the energetic movement of group intention, which lead to ever deepening and enriching levels of meaning and true connection. It's about energy, it's about clarity, it's about moving toward unity, beyond the quagmires and barriers experienced in normal group communication in businesses, in families, certainly on the world stage...even the United Nations! |
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Project Nature Connect... Transforming disorders into well being through reconnecting with nature. Interview with Dr. Michael J. Cohen, Project Nature Connect. |
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MFJ Article Collection |
Master Facilitator Journal Archives
Over 190+ past issues of the Master Facilitator Journal.
A new issue is added weekly to this Searchable database.
Only $29 per year or about 50 cents per issue.
Click here to view samples and more info...
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"Consulting Today"
Article Collections |

Seniors of Organizational Development
Try this selection
for free. Just click on the picture to the right to
download. This collection offers brief articles by (and
in one case, about) senior consultants who have been
gurus for consultants in the field of OD. Billie Alban,
Dick and Emily Axelrod, Geoff Bellman, Peter Block,
Barbara Bunker, Kathie Dannemille, and Bob Tannenbaum
all discuss issues important to their consulting.
Coaching
Tools
The Foundations of Coaching
The coaching profession has its foundations in sports
coaching, counseling, behavioral sciences, consulting,
and more. These five authors explore the beginnings
and rise of this discipline. Anyone who coaches should
read these articles, and may want to share some of them
with clients as well.
More detail / order...
Coaching Tools
In this issue, you’ll find six articles that
provide a wealth of tools you will use again and again
in your coaching. The authors are seasoned and successful
coaches who share the learnings of years of experience.
What gets in the way of developing new habits? What
are some specific skills the best coaches use well?
What are the steps in coaching emotional intelligence?
They’re all here. More
detail / order...
Leadership
Developing
Leaders in a New Century
In this collection, we open with an article describing
a complete program that combines a number of new and
classic methods, followed by articles that highlight
some of the methods and leadership characteristics that
are being emphasized today: inclusion, appreciative
inquiry, sustainability. And we close with an overview
of the state of the art in leadership development methods. More
detail / order...
Leading
Organizational Change
In this collection, six authors provide important strategies
for leading change in any organization. Share these
four articles with partners in change management to
help develop a consistent philosophy and style. Share
them with clients to help clients understand their part
in the change process.
More detail / order...
Managing
in a New World
In this collection, six authors offer perspectives
on management issues in an information economy populated
by a new breed of worker. Share these insights with
any leader who is working to improve the way they, and
their organization, manage the people of the new millennium.
More
detail / order...
New Leaders — The First 100 Days
This issue offers five important articles for the new
leader, focusing on the priorities and skills needed
in the first few months of tenure in a new position.
Share it with leaders at all levels as they begin a
new challenge.
More detail / order...
Non-Profit Consulting
Consulting With Non-profits
If you are consulting for non-profits, or considering
it, this issue has important lessons from people whove
been doing it for years. There’s information on
how non-profits operate, their values, processes and
priorities, what clients want, and how some non-profits
deal with problems. There’s also guidance on how
and why to use an interim executive director, and some
advice for new and potential board members. More
detail / order...
Strategic Consulting With Non-profits
This issue provides a variety of perspectives on doing
strategic work with nonprofit organizations. There’s
an article on how to run a strategic planning retreat.
Or as an alternative to developing ‘the plan,’
we offer an article on how to teach the board to think
strategically. There’s an article on what non-profit
clients look for in a consultant, and one on how to
address that gap between board ideas and staff action.
Plus ideas from an international panel of consultants
on working with non-profits using Future Search. More
detail / order...
Project Management
Project
Management
This issue focuses on resources for project managers
— helping them plan for success in all their projects.
Two of the articles focus on planning skills for managers
of technical projects. The other three are applicable
to all kinds of projects, including organizational change
efforts. You’ll find these compact two-page articles
will be powerful aids in training as well. More
detail / order...
Consulting Tools
Organizational Diagnosis Models and Methods
This issue offers five articles that describe models
and methods used by organizational and management consultants
who want to understand client organizations. From hints
to make needs analysis interviews and feedback meetings
more effective, to overviews of systems models, these
methods help consultants effectively identify the important
dynamics and priority issues. More
detail / order...
Adapting Appreciative Inquiry
This issue focuses on Appreciative Inquiry, a popular
design for group work that while not ignoring problems,
uses the positive as a focus for action. The methods
(or for some, more a tao, a way of working) are based
on work done by David Cooperrider and others at Case
Western Reserve University in the 1980s. AI is being
adapted for many uses; authors outline a spectrum of
the adaptations here. More detail / order...
Consulting Skills: Twelve Articles
This issue offers a dozen thought-provoking articles
that describe models, methods and issues in organizational
consulting. Topics include thoughtful lessons from the
field, models for discovery, diagnosis and handling
resistance, hints on interviews and data feedback, a
light hearted but helpful look at some problem clients
with solution ideas, and a discussion of some common
ethical issues, and more. More
detail / order...
Marketing
Strategic Marketing For Professionals
Here are five articles that overview marketing for
professionals who provides intangible services. These
articles offer ideas that help you design the strategy
for your business. Use them to lay a foundation for
your marketing effort, to provide an infusion of ideas
and energy, or to get a few new hints that will provide
a big payoff. More
detail / order...
Marketing on a Budget
This issue offers ideas and tools for effective marketing
that won’t drain the budget. The authors offer
clever and creative twists on traditional strategies
like networking, press releases, and mailing. And you’ll
find a packet of great new ideas as well. These are
ideas you can use at any stage in building your business,
and energy generators for your marketing anytime.
More detail / order...
Whole System Change
Principles of Whole-System Change
Whole-system change involves getting the entire system
— a 20 person department, a 2500-person division,
or representatives of an entire community — into
one room for long enough to have a shared understanding
of history, priorities and actions needed. It is changing
the way organizational change is done. These articles
explain the underlying principles of these methods. More
detail / order...
Organizational Change
Tools for Organization Change 
This collection offers seven articles providing a variety
of tools used by consultants involved in organizational
change. These tools include models like Weisbord’s
Six Boxes and Bridges Transition Model, a process-change
model, a communication plan for change projects, and
some ideas for ways to mark important transitions. More
detail / order...
Teams
Working With Teams
In this issue we bring you six articles on all aspects
of teams, from the processes teams use to solve problems,
to ground rules for task teams, to the critical success
factors for virtual teams.
More
detail / order... |
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