FacilitatorU.com
R&D Memo #007 | September 26, 2003 | 221 Members
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Greetings
Fellow Facilitators!
I want to thank those of you who responded to
my last email about FActivities.com.
Your responses were very helpful and I've updated my categories
and exercise format based on some of your suggestions. If
you missed that memo, it's dated September 5th and you can
view it in the Archives.
I'm at a friend's place in Las Vegas for the next couple days
just working away like a busy little bee. Though I'm not a
fan of gambling and the frenetic pace here, I do enjoy visiting
friends and getting out of house and town.
Last night, after watching the latest "Survivor"
episode (we love this show, due entirely to our keen desire
to continually assess the ongoing and varied group dynamics
of course) we moved into a discussion on the attributes of
a functional group. Well, we didn't actually move into it,
I kind of "facilitated" us into it because I'm writing
a guide to group intervention and this is just something I
need to nail down. Since each of us in the room are fanatical
group process voyeurs and fans of group facilitation, I jumped
at the chance to pick their brains.
Our discussion yielded about 12 attributes of
a functional group, which I've included below. The intent
of knowing these attributes is to provide facilitators with
a "baseline" of healthy group behaviors they can
use to know when and why to intervene.
I'm also trying to tease out the core values for effective
facilitation. Those I've seen come from Schwarz book, "The
Skilled Facilitator," which are included below.
I'd love to get your feedback on these items
so that they can be further refined. Please send me any changes,
additions, or comments you have to help us better describe
or define a functional group and core values of effective
facilitation.
How does a "Functional" Group look?
- Group operating norms are known, understood, and agreed
upon by all members.
- Group maintains a desire to find and pursue a common goal.
- Group's essential roles and functions are filled seamlessly
and organically. Members take on new roles that show up and
let go of current roles that are better suited to others at
any given time.
- Group tends to assess the relative value and effectiveness
of behaviors versus finding fault. Members look at what's
working and what isn't instead of who's right and who's wrong.
- Group tends to balance product, process, and relationships,
i.e., who, what, and how. This balance assures that the most
effective process is developed to get the best product out
in a way that respects and nurtures the relationships between
those who produce it.
- Group leadership shows up organically as needed. In other
words, an individual leader may emerge or may not. The leadership
role may be taken up by different individuals at different
times, shifting as the situation warrants and as individuals
are internally called to take it on.
- Group members make sure everything expressed in the group
is "heard."
- Trust is developed and to the extent required to accomplish
the tasks at hand.
- Group effectively handles major transitions and events
with appropriate acknowledgment and ceremony, i.e. changes
in group membership, individual challenges that affect group
functioning, conflicts and disagreements, etc.
- Group understands, acknowledges, and manages basic human
needs, balancing them with the needs of the group. Needs include
considerations for physical comfort, security, safety, and
maintenance of an environment that supports these.
- Group installs and maintains feedback loops to support
individual and group evolution, e.g. periodic checkups on
process, status of individuals, regular review of accomplishments,
means for implementing corrective action, etc.
- Individuals in group act civility toward one another and
are willing to give and receive constructive feedback.
Core Values
- Valid Information. All relevant information
is shared freely within the group in a way all can understand.
- Free and Informed Choice. All members freely choose
the content and level of the work they do and the decisions
they make. Facilitators don't change behavior, they provide
information and processes to allow people to choose for themselves
and training to show them how.
- Internal commitment. An environment is created thus
that members feel personally responsible fo the decisions
they make and are inspired to make them based on internal
desires rather than from external pressure.
Thanks very much for your support!
Warmest regards,
Steve
Davis
1.760.375.7384
1.877.768.9016 (fax)
steve@FacilitatorU.com;
www.FacilitatorU.com
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